It’s a pretty obvious point if you think about it. If all of Ryanair’s planes were all running full, all the time, what would Michael O’Leary (CEO of Ryanair) do? He’d order more planes. And yes, that’d mean more maintenance facilities and more staff and more costs. But it would […]
Ticketing
Only EU law is going to solve cross border rail ticketing problems
French state owned rail operator SNCF will not sell me tickets for Italian state owned rail operator Trenitalia’s trains. Trenitalia will not sell me tickets for SNCF’s trains. But in Brussels both Trenitalia and SNCF want to have you believe that a rail industry initiative called the CER Ticketing Roadmap […]
SNCF is stopping sales of most international tickets – a decision rooted in incompetence, and communicated with malevolence
If you want to travel on 22nd May 2024 from Paris to Berlin (Germany), Verviers (Belgium) or Luzern (Switzerland), the app and website for SNCF ticketing, SNCF Connect, will show you prices and sell you a ticket. Try the same on 24th May 2024 and it will not. Here are […]
A report for Jakop Dalunde MEP and a follow up event about rail and multimodal ticketing in the EU
I was commissioned by Jakop Dalunde, MEP from Miljöpartiet de gröna (Greens/EFA), to write a report about the ongoing challenges to fix multimodal and especially railway ticketing problems EU-wide. The report – entitled “Simplifying European Ticketing – A chance for a green transformation of public and multimodal transport in the […]
Should Deutsche Bahn be obliged to sell tickets of private rivals in DB Navigator?
It was in the news this week that night train startup European Sleeper has contacted the Bundeskartellamt (Federal Cartel Office) in Germany over Deutsche Bahn’s refusal to sell its tickets on bahn.de and in its DB Navigator app. I can see European Sleeper’s point of view very clearly here – […]
What good is live tracking data if I cannot act on it? (and how to subsequently claim compensation from Flixbus, in some circumstances)
This morning I was meant to take Flixbus 1324 from Amsterdam Sloterdijk to Berlin ZOB, booked because Deutsche Bahn train drivers are striking today. Needs must and all that. The timetable for the service is departing Sloterdijk at 06:10 and arriving ZOB at 16:20, before the bus continues onwards to […]