When – from a passenger point of view – I make the case why the EU ought to pass a Regulation to fix cross border railway ticketing, the reaction from the railway industry (especially state owned railway firms) is essentially “why should we make booking easier, because our cross border […]
Bruxelles-Paris by Eurostar (ex-Thalys) 300km/h high speed train takes just 1 hour 22 minutes, but as anyone who has taken it in recent years can testify, the prices can be horribly high, mostly because capacity is not adequate and no one has yet entered the market against the incumbent. This […]
A message from a friend this morning: “Have you seen that piece in The Guardian saying Eurostar is the worst performing train service in Europe?” Oh what now, my heart sinking as I waited for her to send me the link. This is The Guardian’s piece, and it relates to […]
Justin Scholz, a thoughtful friend of mine, sent me a link to this post by Anil Dash, entitled “Systems: The Purpose of a System is What It Does” – do read it in full. Let’s have a go applying this to international railway ticketing, and use what – superficially – […]
SNCF – for all TGV inOui and TER trains – introduced new luggage rules in February 2024, with a transition period up until mid September 2024 for their introduction, although it seems that even at the time of writing (August 2024) some SNCF staff are getting a bit over zealous […]
For the past few years the state owned railways in Europe – represented in Brussels by Community of European Railways (CER) – have been working on their “Ticketing Roadmap” (yes, don’t laugh, railway companies really have a roadmap). This roadmap is the railways’ response to customer and political demands to […]