When – from a passenger point of view – I make the case why the EU ought to pass a Regulation to fix cross border railway ticketing, the reaction from the railway industry (especially state owned railway firms) is essentially “why should we make booking easier, because our cross border […]
A message from a friend this morning: “Have you seen that piece in The Guardian saying Eurostar is the worst performing train service in Europe?” Oh what now, my heart sinking as I waited for her to send me the link. This is The Guardian’s piece, and it relates to […]
It’s a pretty obvious point if you think about it. If all of Ryanair’s planes were all running full, all the time, what would Michael O’Leary (CEO of Ryanair) do? He’d order more planes. And yes, that’d mean more maintenance facilities and more staff and more costs. But it would […]
French state owned rail operator SNCF will not sell me tickets for Italian state owned rail operator Trenitalia’s trains. Trenitalia will not sell me tickets for SNCF’s trains. But in Brussels both Trenitalia and SNCF want to have you believe that a rail industry initiative called the CER Ticketing Roadmap […]
When Ursula von der Leyen’s released her political guidelines for her second term as President of the European Commission, there it was – a commitment to fix railway ticketing in the EU, including passenger rights: “Cross-border train travel is still too difficult for many citizens. People should be able to […]
Justin Scholz, a thoughtful friend of mine, sent me a link to this post by Anil Dash, entitled “Systems: The Purpose of a System is What It Does” – do read it in full. Let’s have a go applying this to international railway ticketing, and use what – superficially – […]