One of the most interesting discussions provoked by my previous post about the European Commission’s passenger rights consultation was whether a railway operator really needs to know about my whole journey to be able to offer me passenger rights. Oliver Blanthorn and Cycling on Rails – two of the cleverest people […]
Ticketing
Replying to the European Commission’s call for evidence on revision of Rail Passenger Rights
On 20th August the European Commission heavily promoted (Bluesky, LinkedIn, Mastodon) its public consultation on the revision of the Rail Passenger Rights Regulation. As a few people asked me what I thought of this process, here’s my response – part analysis of the problem, and part list of ideas of […]
The really simple guide to what we need to fix in EU wide rail ticketing, and how
I have just been in a focus group for an academic project about cross border railways in Europe, and ticketing was one of the aspects of it. Some of the others in the discussion were ticketing people from state owned railways, some from rivals to state incumbents, and some from […]
Solving the Valence-Armentières Problem – the gold standard for railway trip planning and ticket sales
Geopolitics had the Schleswig Holstein Question. Machine intelligence has the Turing Test. Jumble those up, throw in a little extra European Union complexity, and I am proud to present you the railway equivalent: the Valence-Armentières Problem. At one level the theoretical solution to the problem is simple: calculate all the […]
The rail planning tool we need in Europe
It’s a common question I receive on social media, and from friends offline too: “can you recommend me a platform to book rail tickets Europe wide?” And the answer is, no, I cannot. Not universally. The answer to the question is normally: “can you tell me roughly where you’re going? […]
“here’s what a joined-up 21st-century [train] network needs” – trying to give some answers
A story entitled “I love to travel Europe by train. But here’s what a joined-up 21st-century network needs” by María Ramírez was published by The Guardian yesterday. ‘I don’t disagree with the piece’ was the gist of my answer when asked about it on social media, but the piece does […]
