When – from a passenger point of view – I make the case why the EU ought to pass a Regulation to fix cross border railway ticketing, the reaction from the railway industry (especially state owned railway firms) is essentially “why should we make booking easier, because our cross border […]
Italy
International rail ticketing that is customer unfriendly – that is the system working as intended. We need EU law to change the system.
Justin Scholz, a thoughtful friend of mine, sent me a link to this post by Anil Dash, entitled “Systems: The Purpose of a System is What It Does” – do read it in full. Let’s have a go applying this to international railway ticketing, and use what – superficially – […]
Peel back the rhetoric and state railways are naked on Europe-wide ticketing – only EU law is going to fix this mess
For the past few years the state owned railways in Europe – represented in Brussels by Community of European Railways (CER) – have been working on their “Ticketing Roadmap” (yes, don’t laugh, railway companies really have a roadmap). This roadmap is the railways’ response to customer and political demands to […]
Yield management and compulsory reservation – how much of each should we tolerate in railways?
Is taking a train something you do every day, rivaling a car? Something flexible, you just get on and go? Or is it something you do less regularly? Something where you plan, that you know long ahead where and when you will travel? More similar to how most people take […]
TimeOut makes a right hash of the new Milano-München trains story
Christian Hunt (I was a guest on his podcast) just sent me this article from TimeOut about proposed Milano-München trains, and asked me if I could do some quick analysis of it. I have already written one piece about this proposed route here, but TimeOut makes such a complete mess […]
Quoted in Berliner Zeitung about the Brenner pilot project
I spoke to Peter Neumann of Berliner Zeitung about the plans for new, faster trains on Italy-Germany routes over the Brenner Pass – explained more in English here. This is a quote in German: “Das sind dicke Bretter. Doch Trenitalia, die ÖBB und die DB pflegen eine „gute Kooperation“, berichtet […]