Ticketing

Analysis, European Union, Ticketing

“We can’t transport more passengers because our planes are already full” – said Michael O’Leary. Never. So why are rail companies saying essentially that?

It’s a pretty obvious point if you think about it. If all of Ryanair’s planes were all running full, all the time, what would Michael O’Leary (CEO of Ryanair) do? He’d order more planes. And yes, that’d mean more maintenance facilities and more staff and more costs. But it would […]

Analysis, European Union, Ticketing

A report for Jakop Dalunde MEP and a follow up event about rail and multimodal ticketing in the EU

I was commissioned by Jakop Dalunde, MEP from Miljöpartiet de gröna (Greens/EFA), to write a report about the ongoing challenges to fix multimodal and especially railway ticketing problems EU-wide. The report – entitled “Simplifying European Ticketing – A chance for a green transformation of public and multimodal transport in the […]

Germany, Netherlands, Quick takes, Ticketing

What good is live tracking data if I cannot act on it? (and how to subsequently claim compensation from Flixbus, in some circumstances)

This morning I was meant to take Flixbus 1324 from Amsterdam Sloterdijk to Berlin ZOB, booked because Deutsche Bahn train drivers are striking today. Needs must and all that. The timetable for the service is departing Sloterdijk at 06:10 and arriving ZOB at 16:20, before the bus continues onwards to […]